Refund Policy

We offer a 30-day money-back guarantee on all purchases made through our website, Firesidevpn.com. If you are unsatisfied with our VPN service, you may request a refund within 30 days of your purchase date.

To request a refund, please follow these steps:

• Send an email to our support team at [email protected].
• Include your name, email address associated with your account, and the reason for your refund request.
• Our support team will review your request and process your refund accordingly.

To be eligible for a refund, please note the following conditions:

• Your refund request must be submitted within 30 days of the purchase date.
• The refund applies only to purchases made directly through our website, https://www.firesidevpn.com . If you purchased our service through a third-party platform, please refer to their refund policy.
• Your account must be in good standing, with no violations of our Terms of Service or Acceptable Use Policy.
• Only the initial purchase is eligible for a refund. Renewals and subscription extensions are not eligible for refunds.
• Refunds are issued at the discretion of Fireside Enterprises LLC and may be subject to additional terms and conditions.

Once your refund request is approved, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or financial institution.

If you have any questions or concerns about our refund policy, or if you need assistance with your refund request, please contact our support team at [email protected]. We're here to help you with any issues or inquiries you may have.

Thank you for choosing Fireside VPN. We appreciate your business and strive to provide you with excellent service and support.